Support
How can we help?
Find quick answers below, or reach our support team directly. For medical questions, talk to a doctor in the app.
- Contact supportSend our team a message. We usually reply within one working day.
- Join the communityHealth tips and updates from Instant Doctor in our WhatsApp community.
- Privacy & your dataHow we collect, use and protect your personal and health information.
- Delete your accountRequest permanent deletion of your account and personal data.
FAQ
Frequently asked questions.
Quick answers to common questions about Instant Doctor.
Didn't find your answer?
Contact our support team →Can I see Instant Doctor in action before purchasing it?
Unfortunately, we don't offer a live demonstration of Instant Doctor before purchase. However, you can explore our website and view screenshots to get a glimpse of the user interface and features.
I've got an older device. Is Instant Doctor compatible with it?
Instant Doctor is designed to be compatible with a wide range of devices, including older models. However, we recommend checking the specific device requirements listed on our website to ensure compatibility.
What are the requirements for using Instant Doctor?
To use Instant Doctor, you need a compatible device (such as a smartphone or tablet) with access to the internet. You can download the Instant Doctor app from the Google Play Store for Android devices or the App Store for iOS devices.
How does Instant Doctor handle my privacy?
Protecting your privacy and data security is our top priority. Instant Doctor follows strict privacy practices and complies with applicable data protection laws. We utilize encryption and other security measures to safeguard your personal information.
What is Instant Doctor's privacy policy?
You can review our comprehensive privacy policy on our website. It outlines how we collect, use, and protect your personal information when you use Instant Doctor. We are committed to transparency and ensuring your privacy rights are respected.